Contact Alliance Abroad Group

1645 E 6th St #100, Austin, TX 78702
Phone: (1) 512.457.8062
Fax: (1) 413.460.3502
Toll-free number: 1-866-622-7623 or 1-866-6ABROAD

Contact for Government Resources

U.S. Department of State
ECA/EC, State Annex – 44 (SA-44)
301 4th Street, SW, Room 664
Washington, DC 20547-4406
General Telephone Number:  (202) 632-2805
J-1 Visa Hotline (Emergencies):  1-866-283-9090
Email (General Inquiries):


Call us during business hours (8:30am – 5:30pm CST) if…


  • You lose your passport or other documents.
  • You have concerns about housing.
  • You have employer concerns or you are fired from your job.

When you leave a message, be sure to speak slowly & include:

  • Your name
  • AAG ID#
  • Job Location
  • Telephone number.

*If you do not leave a message, we cannot help you!*

Call us at any hour if…


  •   You are lost upon arrival.
  •   You are arrested.
  •   You have been injured and need immediate medical attention.

Health Issues, always try to call the health insurance company first!

  • You are hospitalized with a serious injury.
  • You are the victim of a violent crime or in immediate danger