Job & Training Advice
- Check your Job Offer Letter for program dates, job details, Host Company contact information, housing details, and arrival instructions.
- If your travel is delayed, be sure to contact your Host Company by phone to let them know when you will arrive.
- Check in and settle into your housing. Read your housing agreement/lease very carefully and make sure you understand the rules. Make sure that you know:
- When your rent is due each month
- The penalty (fee amount) for late rent
- Your lease end date- the last day that you owe rent for
- At move in, examine your housing for any previous damage. Report any damage to your landlord/housing manager.
- Report to your Host Company Monday-Friday between 9am and 4:30pm to let them know that you have arrived and ready to attend Training and Orientation.
- You must follow your Host Company’s policies and rules.
- Remember that you have a commitment to your Host Company. You are expected to fulfill your commitment and stay through your program end date (DS-2019 end date).
- You are allowed to have a second job. However, your commitment should always be to your Host Company.
- You MUST notify AAG of your Second Job to get approval.
- Communication is important! Attempt to resolve issues with your Host Company first by speaking with your managers, supervisors, or Human Resources Department. If you are unable to resolve the issues on your own, call your AAG Outreach Coordinator.
- Be equally respectful to your co-workers, supervisors and customers regardless of race, gender, religion, or appearance.
- Practice your English even with your friends that speak your Native Language!
- Dress appropriately; your employer will see your appearance as a reflection of your attitude towards your employment. Always smile.
- The managers and supervisors know best, but value feedback and suggestions!
- Be a Team Player.
- Be Respectful! Always say “Please” and “Thank you”. Remember: “you never get a second chance to make that first impression.”
- Always make requests – never argue or make demands with your managers, supervisors, or co-workers.
- Always be on time to work and meetings! Americans are very time-oriented!
- Flexibility, enthusiasm, and teamwork are very important in the U.S. workplace.
- Ask about smoking rules in the workplace, housing and public places.
- The most important part of your program is learning to work, be with different people in a new culture.
Employers will not tolerate:
- Poor work ethic and disrespectful behavior.
- Not showing up to work on a scheduled day without calling the Host Company first (May need a doctor’s note to be approved).
- Lack of proper English level needed for the job.
Dealing with problems on the Job:
1. There is a very specific process for how you should deal with problems on the job:
Speak with your Manager, Supervisor, or Human Resources department in a constructive and professional manner. Be prepared to provide details:
- What happened?
- Who was involved?
- What was said?
2. Contact your AAG Outreach Coordinator (OC) to discuss the issue. Please be very specific with details to help us have all the information to resolve your issue.
3. Your Outreach Coordinator will contact your Host Company to discuss your situation and help resolve the issue.
If necessary, Alliance Abroad Group will facilitate a conference call with you, your Host Company and AAG, so we can all collectively address the issue and work on resolving it together.